Public Health Service


Obligation to provide consumers with food information on food sold by distance selling, in the Greek language


    EU food law requires that specific information on foodstuffs be given to consumers before they can purchase food by distance selling. Distance selling of foodstuffs involves selling online (via websites, social media, etc.), selling through telemarketing or radio advertising, and generally selling through any means which, without the simultaneous physical presence of the supplier and the consumer, may be used for the conclusion of a contract between those parties.

    Relevant EU legislation is Regulation (EU) No. 1169/2011, and in particular Article 14. The essential requirements are that all mandatory food information is available both before the completion of the purchase and at the time of delivery. This mandatory information is all information required on the labelling of pre-packaged foods as exhibited for sale in the supermarket. However, it is permissible to give the minimum durability / “use by” date only at the time of delivery, and not necessarily also before completion of the purchase.

    As for non-prepackaged foods sold by distance selling, less detailed information than for prepackaged foods is required, and depends on the food group. The minimum requirement is to list the allergens contained in these foods.

    National legislation of the Republic of Cyprus (The Labelling, Presentation, and Advertising of Foods (General) Regulations of 2002-2010) requires that for both pre-packaged and non-pre-packaged foods sold by distance selling the mandatory food information indications are available to the consumer in the Greek language at the time of delivery, if the distance selling undertaking has its premises in Cyprus.

    On a voluntary basis, these mandatory indications may be given additionally also in any other language.

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Last Modified:
08/02/2021 03:27:43 PM
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