Admission to a hospital ward
For the admission of a patient to an inpatient ward, their attending doctor will issue an admission form. After receiving this form, they should register at the central registration station (level 0), at the special box for patients’ admissions. There, they shall receive their medical file.

What the patient should and should not bring during their admission
During admission the patient needs to bring:

· The admission form given to them by their attending doctor

· Any medical tests and examinations they have

· Medicines they might take

· Medical card

· Health booklet

· Nightgown/pyjamas and slippers

· Shaving items, shampoo, tissues, hairbrush, towel

· Toothpaste and toothbrush

· Books, magazines

· Some euro

During admission please do not bring:

§ Big amounts of money, valuable items and jewelleries, because the hospital cannot guarantee their safety

§ Food and alcoholic drinks

Scientific staff
The medical and nursing staff of the clinic observes the patient during their stay and provides care based on the therapeutic plan and according to their health status. During the medical care, update is provided to the patient or to an authorized person indicated by the patient.

The patient is kindly pleased to mention to their nurse:

· Their medical history (older and current illnesses and surgeries).

· If they have been affected by other contaminating diseases in the past e.g. tuberculosis, hepatitis etc.

· If they suffer with allergies.

· The medicines which they take as well as any special medical treatment e.g. steroids or anticoagulants. They should have these with them during admission. These should be stored by the nurse in charge of the ward except if the doctors deem that they do not need them anymore. In such case the medicines are given to the relatives for storing.

The attending doctor or nurse might ask for photoshooting the patient’s condition either for their medical file or for training purposes or their surgeon might also desire to video record their operation due to its particularity.

Photos and videos can be taken at the clinic, the ward or the surgery always at the patient’s consent. Since these are personal data, they are protected in the same way that all the personal data are protected and secured.

Hospitalization rooms
According to the health problem of the patient and the availability of beds, a bed is provided to a quadruple, double or single room.

Prevention of Hospital-Acquired Infections
Visitors must wash their hands thoroughly or must even use the appropriate antiseptic before and after their visit to a patient. There is an antiseptic in all the patients’ rooms. Also they must not enter the patients’ wards when they themselves are ill or suffer with an infection or viral disease. The number of visitors should not be more than two people for every patient and this should be universally kept, in order to reduce the possibility of transmitting microorganisms.

When there is an indication for a patient with an infection or a patient whose defence requires special precautions the followings are effective:
1) Visitors: They should be mentioned at the nursing station before entering the room.
2)Patient’s area: Special hospitalization room.
3) Use of gloves: Before entering the room and remove them before exiting the room.
4) Hand hygiene: Washing the hands with antibacterial liquid soap after removing the gloves or antisepsis of hands with alcoholic solution.
5) Use of gown: Wear a gown before entering the room if it is foreseen that the visitor will have contact with the patient and remove the gown before exiting the room.

During hospitalization, the patient shall be informed about the various paraclinical examinations, for treatments they will undergo and/or for a possible surgical operation. Then, they will be asked for their written consent for their conducting. It is an inalienable right of the patient to decide if the will give their consent in order to undergo any examination/treatment/operation that is deemed necessary by their attending doctors. Any oral consent for the above mentioned shall be noted in their medical file.

The attending doctors and other health professionals have the responsibility to explain to the patient, in the most comprehensible way, about the nature, the purpose, the risks and the benefits of the treatment/examination/surgical operation which they will undergo.

The consent - written or oral – is given in advance. The only cases for which no consent of the patient is taken are when their life is threatened or when they are not able to give their consent due to the seriousness of their condition. Consent can be taken by people who are over the age of 16, without requiring taking consent from their parents. No other person is entitled to give consent on behalf of the patient, if the patient communicates with the environment. In cases of patients that do not communicate with the environment, the closest relative is accordingly informed about the treatment/examination/surgical operation which the patient will undergo and the relative’s consent might be asked.

Catering services
Meals at the hospital are usually served at the following hours:

o Breakfast 07:30

o Lunch 12:00-12:30

o Dinner 17:00

Within the frameworks of upgrading the quality of catering services, the implementation of quality control system is in process based on the standard ISO 22000:2005.

Discharge note
The doctor or the head of the ward shall inform the patient during their admission day for the day when is expected to receive a discharge note from the hospital. As soon as there is information about the exact date of discharge, the patient is advised to inform their relatives in order to collect them as soon as possible on their discharge day, necessarily not before 12:00 noon.
Any delay in freeing the bed creates problems to patients waiting for admission.

On the day of exiting the hospital, the patient must check that they:

  • Have collected all their personal items.
  • Have taken from the hospital’s pharmacy the medicines that the attending doctors recommended for the continuation of their treatment.
  • They have secured an examination date as an outpatient, in cases that the doctors will continue observing the development of his/her condition. Their appointment can be arranged/confirmed by telephone at the telephone numbers 22603550, 22603551 and 22603661 during the working hours, 07:00 - 14:30.

It is noted that in case that the patient desires to leave the hospital despite the doctors’ directives, they have to sign a form “Refusal for medical directive”, bearing the exclusive responsibility.

According to Health Protection (Smoking Control) Law 2017, smoking is strictly prohibited in all the interior and exterior areas, as well as at the entrances/exits of the hospital. It is allowed only at the specified by the Management areas.

It is noted that Nicosia General Hospital is under certification procedure based on the standard ISO 15224:2016.

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